Calvin McKnight. Director of Customer Success at SpeachMe, is our next speaker at the Canadian Community of Corporate Educators. His asks "How do you get tribal knowledge into the hands of those who need it most? How do you upend employee perceptions about who is an expert while retaining consistency and standards?"
To get ready for this session, learn more about tribal knowledge and knowledge transfer by reading these articles and books:
Critical Knowledge Transfer: Tools for Managing Your Company's Deep Smarts
If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practices
Tribal Knowledge: Business Wisdom Brewed from the Grounds of Starbucks Corporate Culture
TRIBAL KNOWLEDGE - The Practical Use of ISO, Lean and Six-Sigma Together
Calvin, at the session, will be sharing case studies from Societe Generale and Airbus as well as Aragon research, as a takeaway. Share your learning from these case studies here.
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